Privacy Policy and Security

This privacy policy sets out how PB Trading Limited(PB)* uses and protects any information that you give PB when you use this website.

PB is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PB may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/04/2008.

What we collect

We will need to collect the following information to process and fulfil your order, and to notify where applicable the status of your order:

 

• Your name
• Address
• Phone Number
• Email Address
• Credit or Debit card information (for additional information please see security statement below)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional email about new products, special offers or other information that we think you may find interesting using the email address, which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

We may use the information to customise the website according to your interests.

Security

The security of your order information and personal details (including your credit or debit card details) is very important to us. We use up-to-the-minute Secure Sockets Layer (SSL) technology to assure that your personal information is encrypted. This ensures that your credit card details remain scrambled when they pass over the web.

You can confirm the security of your connection to the checkout page by checking the bottom of your browser window. When the connection is secure you will see a closed lock.

We will not debit your card until your order has been despatched.

We are in no doubt that it is completely secure to order online. Your card details are not held on the internet. Once payment has been validated and authorisation approved, the card details are deleted. This means that you will have to repeat your card details for every online order - a small inconvenience, but one that makes it completely safe to order online. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@huggalugs.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.